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As market conditions fluctuate, more mortgage servicers are tapping into a true workflow automation solution with a dynamic servicing ecosystem

October 31, 2023ST. PETERSBURG, Fla. — Clarifire, a leader in modernized workflow automation, announced that Evergreen Home Loans has selected CLARIFIRE® as its servicing workflow application. Evergreen, which has a servicing portfolio of $10 billion, plans to leverage CLARIFIRE to scale and increase competitive market share in the fast-paced digital mortgage industry.

The smart automation capabilities of CLARIFIRE provide Evergreen the power to reduce any manual processes and increase the efficiency of its servicing operations. As market conditions point to volume increases in default due to natural disasters and other borrower hardships, the CLARIFIRE application was selected by Evergreen not only because of its ability to bulk automate high volumes and rapid intake but mitigate risks, improve customer responsiveness and adapt more quickly to industry changes in the coming months and years.

“This is a challenging time for many of our borrowers, and we want to be proactive in providing solutions to help them as they work to get back on solid financial ground,” said Scott Rodeman, VP of Servicing at Evergreen.

“We are delighted to partner with Evergreen and work together to implement the vision to eliminate the gap from origination to servicing and provide first-in-class customer centric automation, complete with robust default mitigation,” Clarifire CEO Jane Mason said. “As the market conditions change, more mortgage servicers are thinking outside the box when it comes to their technology. We look forward to helping Evergreen leverage the CLARIFIRE application to give their customers an effective, proven, automated option to request assistance and manage their current and future demands.”

A SaaS-based, intuitive workflow application, CLARIFIRE uses intelligent business rules to automate complex processes and distribute critical information and documents to users quickly, allowing them to respond faster to borrower needs. CLARIFIRE also enables investors, agencies, servicers, banks, borrowers, attorneys, and others to collaborate through a single, secure application. The application’s proven workout underwriting feature, the CLARIFIRE CALCULATOR, helps organizations rapidly complete all current GSE and government workouts along with workflow processes eliminating risk and lowering the cost of doing business.

About Evergreen Home Loans

Evergreen Home Loans has offices in six western states: Arizona, California, Idaho, Nevada, Oregon, and Washington. The company is also licensed to originate loans in Colorado, Montana, Texas, and Wyoming. Evergreen has served local communities with affordable home loan products for over three decades while focusing exclusively on home lending. A+ rated by the Better Business Bureau and a proud member of the Washington Mortgage Bankers Association and Mortgage Bankers Association, Evergreen offers a full range of loan products including FHA and VA, Conventional, Jumbo, USDA loans, refinancing and construction financing programs. More information about Evergreen can be found on its website at Evergreen Home Loans is a registered trade name of Evergreen Moneysource Mortgage Company® NMLS ID 3182. For individual and company license information visit

About Clarifire

Clarifire is a privately held, women-owned corporation that offers the CLARIFIRE business process automation software through their SaaS model, to the financial services industry. Started by a process-focused entrepreneur, the company is a group of workflow experts that created the CLARIFIRE workflow application to make a difference for businesses. Clarifire has over a decade of experience in both process proficiency and software delivery. As a Microsoft Gold Certified Partner, SOC 2 Type 2, and WBENC certified corporation, Clarifire guides organizations through the chaos and into organizational efficiency. Learn more about how you can leverage workflow automation now.  Contact us at: