Lisa Donahue joins company as vice president of customer relationship management
Nov. 12, 2019 – DALLAS – SLK Global Solutions, a business process transformation enterprise that serves six of the largest U.S. title insurance underwriters and over 100 title agencies, announced it has hired Lisa Donahue to strengthen its title and tax solutions team. In her role as vice president of customer relationship management, Donahue will oversee the growth of SLK Global’s title support services, including its SmartProp® property search and SmartTrak tax reports platforms, and expand existing and new customer partnerships in the title and settlement industry.
Donahue has more than three decades of experience in the financial services and title insurance industries. Most recently she served as a sales executive in the title division at Ernst Publishing Co. (a Black Knight company), where she was responsible for launching and growing company’s settlement agent network and setting up and onboarding lenders’ proprietary agents and their settlement fees and title rates. Before that, she held senior executive positions at several firms, including ISGN and Fiserv Lending Solutions, where she worked with the GATORS software platform.
Donahue will report to Tim Moreland, senior vice president of SLK Global America. “Lisa has an extensive background in the title and settlement industry and has demonstrated extraordinary dedication toward building robust customer partnerships, which makes her the ideal person for this role,” Moreland said. “In addition, she shares our principles and our focus on delivering transformative products and solutions for the title insurance industry. I am thrilled that Lisa has joined our team.”
Alok Datta, president of SLK Global America, welcomed Donahue on board. “I am confident Lisa will help us enhance customer satisfaction and ensure that our customers are served in the best possible way,” Datta said. “With her expertise, she will be able to enhance how our title agent customers leverage our technology-enabled platform solutions to close faster, expand nationally and save on their operational expenses. She is a great addition to an already strong team.”
“I have always admired SLK’s passion for delivering excellence,” Donahue said. “I am excited for this opportunity and look forward to building on SLK’s growing impact in the industry.”
About SLK Global Solutions
Founded in 2001, SLK Global Solutions is a business process transformation enterprise offering technology-enabled products and solutions for the title, banking, mortgage lending and insurance industries. It offers title insurance and tax reporting support for title agents and underwriters through a suite of solutions including SmartProp® and SmartTrak®. Its 100+ customers include six of the largest U.S title insurance underwriters. Learn more about SLK Global Solutions at https://www.slkgroup.com/global/