January 16, 2024 – ST. PETERSBURG, Fla. – Clarifire, a leader in modernized workflow automation, announced that Towne Mortgage Company, a full-service mortgage lender and servicer based in Troy, Mich., has started using CLARIFIRE® as its servicing workflow application. Towne Mortgage Company, which services loans in 47 states, will leverage CLARIFIRE to enhance the effectiveness of its servicing operations while delivering an excellent borrower experience.
CLARIFIRE’s advanced automation capabilities give Towne Mortgage Company the power to streamline operations by reducing any manual processes and enhancing servicing efficiency. As market trends point to rising mortgage defaults driven by natural disasters and other borrower hardships, Towne Mortgage Company chose the CLARIFIRE application for its capacity to automate rapid intake of forms, documents and borrower requests. Additionally, CLARIFIRE’s ability to mitigate risks, improve customer responsiveness, and adapt quickly and seamlessly to industry changes positions the company to navigate the evolving landscape with confidence.
“We are excited about the automation that CLARIFIRE has to offer. We know that we are now well positioned to scale our current volumes and add efficiencies in multiple areas.” said Kim Goodell, Chief Servicing Officer at Towne Mortgage Company.
“We are thrilled to partner with Towne Mortgage Company to help eliminate origination and servicing gaps with best-in-class, customer-centric automation and robust default mitigation technology,” Clarifire CEO Jane Mason said. “As market dynamics continue to evolve, mortgage servicers are increasingly exploring more innovative technology solutions. We’re delighted to help Towne Mortgage Company leverage the CLARIFIRE application to provide their borrowers with a reliable, proven, automated solution for managing and addressing both current and future challenges.”
A proven SaaS-based, intuitive workflow application, CLARIFIRE uses intelligent business and workout rules to automate complex processes and distribute critical information and documents to users quickly, allowing them to respond faster to borrower needs. CLARIFIRE also enables investors, agencies, servicers, banks, borrowers, attorneys, and others to collaborate through a single, secure application. The application’s proven workout underwriting feature, the CLARIFIRE CALCULATOR, helps organizations rapidly complete all current GSE and government workouts along with workflow processes, eliminating risk and lowering the cost of doing business.
About Towne Mortgage Company
Founded in 1982, The Towne Mortgage Family of Companies has more than 40 years of experience in the mortgage industry. Passionate about our customers, our company and the communities we serve, Towne is actively involved with many non-profit organizations. Our community outreach initiatives are not just a side-effect of our business; they are the heart of it. We are, first and foremost, a local lender. Our commitment extends beyond outreach to the products we offer, including a program specifically designed to aid in the rehabilitation of struggling neighborhoods. We focus on areas often underserved by large, corporate lenders. As a full-service lender, we manage every aspect of home financing in-house. Because our process is consultation driven, we have the unique opportunity to educate our borrowers each step of the way. By forging these relationships, we ensure their confidence and security from application to closing and beyond, as we service most of the loans we originate. This means a lifelong commitment to our borrowers. Our business is not fueled by sales, but by our desire to provide solutions tailored to our clients’ financial futures. The Towne Mortgage Family of Companies includes Towne Mortgage and AmeriCU Mortgage.
About Clarifire
Clarifire is a privately held, women-owned corporation that offers the CLARIFIRE business process automation software through their SaaS model, to the financial services industry. Started by a process-focused entrepreneur, Clarifire, the company is a group of workflow experts that created the CLARIFIRE workflow application to make a difference for businesses. The company has over a decade of experience in both process proficiency and software delivery. As a Microsoft Gold Certified Partner, Cloud Security Alliance STAR Level One, SOC 2 Type 2 audited, and WBENC certified corporation, Clarifire guides organizations through the chaos and into organizational efficiency. Learn more about how you can leverage workflow automation now. Contact us at: www.eclarifire.com.